Live / Sports
These terms set out how your fe88 account works — what we commit to, what we ask of you, and how access to our sportsbook, live casino, and wallet functions is governed. Availability depends on local law and is accessible only where your region permits. Read through before you start, so your account runs without interruption.
By opening and using an fe88 account, you confirm that you have read and agreed to the terms stated here. These terms govern your access to every section of the platform — the sportsbook, live casino tables, slot lobbies, and your account wallet. Where your activity involves a funded wallet, the same terms extend to deposits and withdrawals processed through Touch 'n Go eWallet, DuitNow, and FPX. We may update these terms from time to time. When a change is material, we will notify you through the contact details registered on your account before the updated terms take effect. Continued use of the account after that point means you have accepted the revised terms. Access to fe88 is conditional on your region permitting it under local law. We do not extend service to regions where use of this platform is prohibited. It is your responsibility to check whether access is lawful where you are located. If your circumstances change — for example, you move to a region where access is restricted — you should suspend use and contact our support team to review your account status. If any provision in these terms is found to be unenforceable, the remaining provisions continue in full. These terms represent the complete agreement between you and fe88 for your account use.
Wallet transactions processed through Touch 'n Go eWallet are subject to these terms and the payment provider's own conditions. The amount credited or debited is shown in your account dashboard after each transaction.
DuitNow transfers into and out of your fe88 wallet are recorded in your transaction history. Raise any discrepancy with our support team within seven days of the transaction date.
FPX online banking deposits are processed through your bank's own authentication step. fe88 receives confirmation once your bank approves the transfer; the amount then appears in your wallet balance.
These terms draw a clear line between what fe88 governs and what sits outside our control. Your account, the games you access through it, and the wallet transactions you make with Touch 'n Go eWallet, DuitNow, or FPX all fall within scope. Third-party services connected to your account — your mobile banking app, your eWallet provider's own platform — operate under their own terms separately.
Everything tied to your registered fe88 account — login, account settings, transaction records, and session history — is covered by these terms.
Deposits and withdrawals processed through Touch 'n Go eWallet, DuitNow, and FPX on your account fall under these terms. The amounts and statuses shown in your dashboard are the record we maintain.
Game titles, odds displays, and promotional content published on fe88 are subject to these terms. Content may change without prior notice; the current state is shown when you log in.
Payment providers, game studios such as Pragmatic Play, PG Soft, and Joker, and any external platform you use alongside your fe88 account operate under their own separate terms and are not bound by this policy.
You have direct access to your account records and several practical routes to raise questions or request changes. Your transaction history — every deposit and withdrawal made through Touch 'n Go eWallet, DuitNow, or FPX — is available in the wallet section after login, without needing to contact support. Account details such as your registered email address and contact number can be reviewed and updated through the account settings page. If you spot an error in a transaction record, raise it with our support team within seven days; include the date, amount, and payment method so we can check it against our records efficiently. For questions about how these terms apply to your specific situation, contact us through the live chat channel or submit a query via email — the contact paths are listed in the support section below.
Your full transaction history is visible in the wallet section of your account dashboard after login. No extra step is needed to access it.
Update your registered contact details through account settings. Changes to identity documents may require additional verification steps shown on that page.
Contact our support team directly if you have a question about a specific term, a transaction discrepancy, or your account status. Provide your account reference and the relevant date so we can locate the record quickly.
Live chat is available through the account interface. For formal queries about these terms, submit a written request via the email address listed in the support section.
If something in these terms is unclear or you have a question about your account, reach us through any of the channels below. For transaction discrepancies involving Touch 'n Go eWallet or DuitNow, include your wallet reference number when you write in.
Open the chat widget from any page after logging in to your account. Direct your question to the support team and include your account reference for faster handling.
Send a written query to our support address listed on the Contact page. We respond to policy and account questions in the order they are received.
For self-service record access — transaction history, wallet status, account settings — log in and navigate to the relevant section directly without contacting support.
Your account data covers the information you provide on registration and the activity records generated when you use the platform — wallet transactions, session logs, and game history. We retain this data to operate your account correctly and to meet the obligations these terms place on us. You can request a summary of the data we hold by contacting our support team via email; we will confirm receipt and respond within a reasonable time.
fe88 uses cookies to keep your session active and to remember account preferences. You can manage cookie settings through your browser; disabling session cookies may affect how your account loads.
Access to your account is protected by the login credentials you set. Do not share your password. If you suspect unauthorised access, change your password immediately through account settings and contact support.
We keep transaction records and account activity logs for as long as necessary to operate your account and meet applicable obligations. Requests to review what we hold should be sent to our support email.
To update personal information or query how your data is used under these terms, contact support with your account reference. Changes to core identity details may require verification steps shown in your account.
Answers to questions we receive most often about how these terms apply to accounts, transactions, and data.
Yes. Any deposit or withdrawal you make through Touch 'n Go eWallet, DuitNow, or FPX on your fe88 account falls under these terms. The transaction record is visible in your account wallet after login. Your payment provider's own terms also apply separately on their side.
Availability depends on local law and the regulations that apply in your region. Check your local laws before registering. If your situation changes after registration, contact our support team to review your account status before continuing to use the platform.
When a material change is made, we notify you through the contact details on your account before the update takes effect. Continuing to use your account after the effective date means you have accepted the revised version. You can always find the current terms on this page.
Log in to your fe88 account and go to the wallet section of your dashboard. Every deposit and withdrawal — including those made via Touch 'n Go eWallet, DuitNow, and FPX — is listed there with the date, amount, and status. No separate request to support is needed for routine record access.
Raise it with our support team within seven days of the transaction date. Include your account reference, the date, the amount, and the payment method you used. We will check it against our records and follow up through your registered contact details.
Yes. Send a request to our support email with your account reference. We will confirm receipt and provide a response within a reasonable time. The data summary covers your registration details, transaction history, and account activity logs we hold under these terms.